shanKs
12-23-2003, 10:14 AM
Please note that your Bank is installing new "Drive-through" teller machines. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility the following procedures have been drawn up. Please read the procedure that applies to your own circumstances (i.e.MALE or FEMALE) and remember them when you use the machine for the first time.
MALE PROCEDURE
1 Drive up to the cash machine.
2 Put down your car window.
3 Insert card into machine and enter PIN.
4 Enter amount of cash required and withdraw.
5 Retrieve card, cash and receipt
6 Put window up
7 Drive off
FEMALE PROCEDURE
1 Drive up to cash machine
2 Reverse - backup the required amount to align car window to machine
3 Set parking brake, put the window down
4 Find handbag, dump all contents on to passenger seat to locate card.
5 Turn the radio down
6 Attempt to insert card into machine
7 Attempt to insert card into machine
8 Open car door to allow easier access to machine due to its excessive distance from the car
9 Insert card
10 Re-insert card the right way up
11 Dig through handbag to find diary with your PIN written on the inside back page
12 Enter PIN.
13 Press Cancel and re-enter correct PIN.
14 Enter amount of cash required
15 Check make up in rear view mirror
16 Retrieve cash and receipt
17 Empty handbag again to locate wallet and place cash inside
18 Place receipt in back of checkbook
19 Re-check make-up again
20 Drive forward 2 feet
21 Reverse back to cash machine
22 Retrieve card
23 Re-empty hand bag, locate card holder, and place card into the slot provided
24 Give appropriate one-fingered hand signal to irate male drivers queuing behind
25 Restart stalled engine and pull off
26 Drive for 2 to 3 miles
27 Release Parking Brake
MALE PROCEDURE
1 Drive up to the cash machine.
2 Put down your car window.
3 Insert card into machine and enter PIN.
4 Enter amount of cash required and withdraw.
5 Retrieve card, cash and receipt
6 Put window up
7 Drive off
FEMALE PROCEDURE
1 Drive up to cash machine
2 Reverse - backup the required amount to align car window to machine
3 Set parking brake, put the window down
4 Find handbag, dump all contents on to passenger seat to locate card.
5 Turn the radio down
6 Attempt to insert card into machine
7 Attempt to insert card into machine
8 Open car door to allow easier access to machine due to its excessive distance from the car
9 Insert card
10 Re-insert card the right way up
11 Dig through handbag to find diary with your PIN written on the inside back page
12 Enter PIN.
13 Press Cancel and re-enter correct PIN.
14 Enter amount of cash required
15 Check make up in rear view mirror
16 Retrieve cash and receipt
17 Empty handbag again to locate wallet and place cash inside
18 Place receipt in back of checkbook
19 Re-check make-up again
20 Drive forward 2 feet
21 Reverse back to cash machine
22 Retrieve card
23 Re-empty hand bag, locate card holder, and place card into the slot provided
24 Give appropriate one-fingered hand signal to irate male drivers queuing behind
25 Restart stalled engine and pull off
26 Drive for 2 to 3 miles
27 Release Parking Brake